Refund Policy

Advertising/Promotion Refund Policy

Thank you for choosing ICOgemhunters.com. We strive to ensure your satisfaction with our services. However, we understand that circumstances may arise where a refund is necessary. This Refund Policy outlines our guidelines regarding refunds for services provided on our platform.

1. Refund Eligibility

Refunds may be considered under the following circumstances:

    • Technical issues preventing access to purchased services.
    • Unauthorized charges or errors in billing.
    • Non-delivery of services as described.

2. Refund Procedure

  • To request a refund, please contact our customer support team at support@ighgroup.io within 2 days of the purchase or transaction date. Please provide detailed information regarding the reason for your refund request.
  • Our team will review your request and respond within a reasonable timeframe.
  • If your refund request is approved, the refund will be processed using the original payment method within 3 business days.

3. Non-Refundable Items

Certain items may not be eligible for refunds, including:

    • Services that have already been provided or accessed.
    • Digital products or subscriptions that have been used or accessed.
    • Sponsored listings or promotional services.

4. Dispute Resolution

  • If you are dissatisfied with our decision regarding your refund request, you may escalate the matter for further review.
  • Please provide any additional information or documentation to support your case.
  • Our team will conduct a thorough review and provide a final decision.

5. Changes to the Refund Policy

  • We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
  • It is your responsibility to review this policy periodically for any updates or changes.

6. Contact Us

  • If you have any questions or concerns about our Refund Policy, please contact us at support@ighgroup.io or quick help @maxis0

Premium Membership Refund Policy

Thank you for choosing to become a premium member of ICOgemhunters.com. Your support is greatly appreciated, and we strive to provide you with exceptional value and service. This Premium Membership Refund Policy outlines our guidelines regarding refunds for premium membership subscriptions.

1. Refund Policy

  • Please note that all premium membership subscriptions are non-refundable. Once payment is made for a premium membership subscription, it is considered final and cannot be refunded, in whole or in part, for any reason.

2. Cancellation of Premium Membership

  • While premium membership subscriptions are non-refundable, you may choose to cancel your subscription at any time. Cancelling your premium membership will prevent any future charges, and you will continue to have access to premium features until the end of your current subscription period.

3. Changes to the Premium Membership

  • We reserve the right to modify or update the features and benefits included in the premium membership subscription at any time without prior notice. However, any changes will not affect the current terms of your subscription.

4. Contact Us

Last Updated: May 13, 2024